The team

Our team

Six psychoeducators, all members of the Ordre des psychoéducateurs et psychoéducatrices du Québec. Each has her own areas of practice.

The psychoeducators

Camille Arcand

Camille Arcand

Psychoeducator and founder

A member of the OPPQ for six years, I first worked with families and young people of all ages before turning to adults navigating mental health challenges and trauma. I founded Altera out of a deep conviction that support does not have to happen in a traditional office.

My approach is rooted in doing things with you, and in shared lived experience: outdoors, at home or online, I am with you in the action. I am currently specialising in trauma and in nature-based intervention, and what I want to offer is a human, dynamic therapeutic space where easing gently out of your comfort zone is what builds the tools to find your balance again.

Languages
French, English
Focus
  • Adult mental health
  • Trauma and polytrauma
  • Nature-based intervention
  • Desensitisation
  • Critical incident response
Cynthia Hénault

Cynthia Hénault

Psychoeducator

I am a psychoeducator and I worked for several years in schools, where I built substantial experience supporting children and helping families with challenges of development and everyday adaptation. My practice led me to work closely with the various settings in a child's life: home, school and childcare.

Today my practice is directed mainly at supporting parents, toddlers and young children, to help them adapt smoothly to the stages of development and the challenges of family life.

Having become a mother myself, that personal experience deepens my understanding of what parenting actually involves, and feeds my commitment to offering families support that is both empathetic and concrete.

My approach rests on a humanist outlook centred on the strengths, needs and potential of each child and each family. I want to help parents understand their child's behaviour and give them practical strategies for a calmer, more secure family climate. Through play, books and various observation techniques, I can support little ones with their emotions and give you the tools to soothe your child.

Languages
French
Focus
  • Parental coaching
  • Early childhood
  • Childhood
  • Adaptive difficulties
  • Difficulty managing emotions
Paméla Turgeon

Paméla Turgeon

Psychoeducator

A member of the Ordre des psychoéducateurs et psychoéducatrices du Québec, I work with a wide range of people facing difficulties of adaptation. My background in schools, community settings and rehabilitation led me to build my practice on two pillars: a clear understanding of how you function (thoughts, needs, reactions) and concrete action in your own environment.

My approach builds your capacity to act, through shared lived experience. Together we decode your behaviour to understand what feeds the anxiety, the relational tension or the mental load. I place particular weight on being kind to yourself: learning to be your own ally is an essential lever for adjusting habits and finding balance.

In our sessions I favour concrete tools, role play and simple strategies for improving relationships and learning to make yourself understood without losing yourself. I believe change comes when you accept easing gently out of your comfort zone, so I work with you through graded exposure to face the situations that hold you back. Online or in person, what I offer is a dynamic space for building your capacity to adapt and recovering your sense of competence.

Languages
French
Focus
  • Teenagers and adults
  • Managing anxiety and stress
  • Assertiveness and personal boundaries
  • Regulating emotions and anger
  • Relationships and conflict
  • Self-esteem and confidence
  • Mental load and balance
  • Social skills and communication
Julie Richard

Julie Richard

Psychoeducator

I am a psychoeducator, committed to and experienced with teenagers and adults facing mental health challenges.

I work in particular with people living with anxiety, depression, suicidal thoughts, difficulties of adaptation and chronic pain.

My approach is oriented towards solutions, the person's strengths and recovery.

I aim at developing your capacity to adapt, mobilising both personal and environmental resources, and supporting you towards lasting well-being, always at your own pace and towards the goals you have set.

Languages
French
Focus
  • Mental health, adolescence and adulthood
  • Depression
  • Anxiety
  • Chronic pain
  • Managing emotions
  • Self-esteem
  • Motivational interviewing
  • Building resilience
Thalassa Jean-Bouchard

Thalassa Jean-Bouchard

M. Sc. · Psychoeducator and psychotherapy intern

A member of the Ordre des psychoéducateurs et psychoéducatrices du Québec, I hold a master's degree in psychoeducation and I am currently working towards my psychotherapist's licence.

For more than 15 years I have worked with adults living with mental health difficulties, both in individual follow-up and in therapy groups. My path has taken me through adult mental health, crisis intervention, addiction and suicide prevention.

I have a particular interest in men's mental health, and I want to help make mental health services more accessible to them. I am also interested in facilitating therapy groups and in developing talks and training for organisations on psychological health at work, the prevention of psychosocial risks, and the obligations arising from the amendments to the Act respecting occupational health and safety (Bill 27).

I work from an integrative cognitive behavioural approach, enriched by principles drawn from mentalization-based therapy, solution-focused therapy, motivational interviewing, polyvagal theory and relational intelligence. My aim is to offer a human, genuine and non-judgemental space where each person can better understand what they are going through, build their capacity to adapt, and find a lasting balance.

Languages
French
Focus
  • Adults (18 and over)
  • Men's mental health
  • Anxiety and depression
  • Relationship difficulties
  • Complex trauma
  • Personality disorders
  • Emotional regulation
  • Addiction
  • Life transitions
  • IVAC and CNESST mandates
Catherine Thibodeau

Catherine Thibodeau

Psychoeducator

Passionate about human development and a member of the Ordre des psychoéducateurs et psychoéducatrices du Québec (OPPQ), I have worked in this field with heart and dedication since 2012.

Over the course of my career, I had the privilege of supporting young people and their families for close to ten years in youth centres. That work on the ground, as demanding as it was formative, gave me a deep understanding of complex family dynamics. I then chose to broaden my horizons by moving into psychosocial intervention, particularly in crisis situations, which sharpened my ability to act with calm, agility and empathy in moments of great vulnerability.

Today I devote myself with particular interest to early childhood, working mainly with toddlers and preschool-aged children. It is a pivotal period, rich in learning and in challenges, where support that comes early can make all the difference for a child and their parents.

In my clinical practice, the quality of the relationship is at the centre of everything. I place the highest importance on:

  • Building a bond of trust that is solid, genuine and transparent.
  • Active, non-judgemental listening, so that your needs are properly understood.
  • Absolute respect for your pace, because every person and every family moves differently.

My first aim is to offer you a space for exchange that is simple, warm and deeply reassuring.

Languages
French
Focus
  • Parent coaching
  • Early childhood
  • Childhood
  • Adolescents
  • Adjustment difficulties
  • Behavioural disorders
  • Oppositional defiant disorder
  • Emotional regulation
  • Managing anxiety and stress
  • Self-esteem and self-confidence
  • Children's, adolescents' and young adults' mental health

Joining us

Are you a psychoeducator?

If you share our values and would like to join the team, we would be glad to talk.

Get in touch

We will point you to one of them

If you already have a preference, name her. Otherwise describe the situation and we will choose with you.

Book an appointment

Or call directly: 438-403-6597